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Terms and Conditions of Sale

Landscape Surfer LTD - Terms and Conditions of Sale

Landscape Surfer LTD is bound by the Consumers Guarantees & Fair Trading Acts.

 

Payment

PayPal payments can be made via your Paypal account or via a guest account with a credit card or suitable Debit+ card.

Bank deposit is the other option we offer, you are emailed Bank Deposit instructions on completion of the sale, including the bank account number. Payments can be made however you like, over the counter at any bank branch in NZ, internet banking etc.

 

Order packing and processing times?

Once we have received your order and payment is complete, your order is then packed and shipped (next day if payment is cleared by 6pm, Sun-Thurs), you will then be emailed a confirmation.

 

Delivery Guideline for New Zealand customers

We know you want your order as soon as possible so orders placed before 6pm are shipped the next business day (*provided payment has been received and goods are in stock). 

  • Next day shipping (* see above) - our default shipping is Signature required
  • Estimated delivery time is 1-2 business days and all orders have *tracking information.
  • *A track and trace No. is provided on request.
  • Shipped via New Zealand Couriers within New Zealand for most main service and rural deliveries - We use Courier Post for PO Box deliveries (cannot use New Zealand Couriers for PO Box) and New Zealand Couriers often sub-contract to Courier Post for Rurual delivery services.
  • PO box is ok via Courier Post delivery only - if you require a Signature delivery, then you must choose a non PO Box address and a suitable signature required shipping method.

FREE SHIPPING on orders over $75 (within New Zealand)

Shipping Price Scale:

Non rural

  • up to $74.90 = $5.90

  • Over $75 = FREE

Rural Delivery

  • up to $74.90 = $7.80

  • Over $75 = FREE

*Free Delivery Terms and Conditions:  Free delivery is only valid to retail customers within New Zealand

 

Warranty – general

(unless otherwise specified within the listing)

The core line of products Landscape Surfer LTD supply to our customers are typically used in a Mini Quad or similar type of flying machine - these are often built by the consumer - these machines by their very nature and the pilots abilities, take all sorts of bumps, knocks, smashes, poor wiring, bits fall off, high speed impact damage and so on, as such we only cover actual manufacturing faults - DOA - dead on arrival.

Electronic componentry - DOA for manufacturing faults only

Propellers - DOA for manufacturing faults only

Batteries -  DOA for manufacturing faults only

Manufacturing faults only, batteries are a consumable item, they have a finite capacity for charge/discharge cycles and depending on how they are used and handled. 1 over discharge and the battery could be ruined - take care.

DOA claims must be made within 7 days of receipt of goods - all claims are to be initiated via an email from the consumer to ;  landscapesurfer@gmail.com

 

Proof of purchase

All warranty/returns must be accompanied by the WEB Invoice No. to provide proof of purchase and for any direct support requested.

Warranties are valid worldwide; International buyers accept all shipping costs in case of warranty issues.